Livejourney | How to coordinate & control complex processes ?

Click to Ship

THE CHALLENGE

An e-commerce business wanted to reduce its click-to-ship delivery times. In a very competitive marketplace, it was discovered that customers wait to receive their first order before placing a second order.

THE SOLUTION

Livejourney data experts first created a global process view with very detailed events in the process. Automated and back-office steps were even implemented in the data set. Livejourney identified bottlenecks and reworks in several events and at specific times during the week.

THE OUTCOME

Automated parts of the WMS were corrected and bottlenecks were addressed for specific warehouses and products. A predictive module will be implemented soon in order to anticipate future deviations.

Warehouse management

THE CHALLENGE

A manufacturer wants to have a clear view of activities on a day-to-day basis for a warehouse which must deliver all orders received before 11am the same day, before a 6pm cut-off. To avoid surprises, he also wants a predictive model for all warehouse activities.

THE SOLUTION

From WMS data, Livejourney selects all the micro events (picking, stocking, preparation, etc.) and creates a complete dynamic daily view of the warehouse processes. Predictive model implementation anticipates the daily 6pm cut-off.

THE OUTCOME

Process monitoring helps to control warehouse operations by spotting potential delays and anomalies. Predictive model accuracy reaches almost 95%.

Retail Supply Chain

THE CHALLENGE

A large retailer had business KPIs split among several tools and wanted to be able to track its orders from PO (ASN) to final delivery in its stores using a single tool.

THE SOLUTION

Livejourney is able to gather data from different IT systems (PO order, WMS and TMS) and allows global process visualization thanks to its Tower Control Module. Livejourney allows all PPIs (Performance Process Indicators) and KPIs (Business) to be in one place.

THE OUTCOME

Monitoring this process allowed this retailer to think about the next step: having a predictive tool in place for all orders, to anticipate reception of all pallets thereby avoiding bottlenecks and excessive lead-times/

International Supply Chain

THE CHALLENGE

A car manufacturer wants to track its deliveries from the factory to the dealership to confirm that specific processes such as “fast delivery” and “path optimization” are well respected.

THE SOLUTION

Livejourney process analytics is able to visualize all different transportation pathways and compares theoretical ones to real ones by mapping different ports, roads, and factories and all associated possibilities.

THE OUTCOME

Once the compliance is calculated, Livejourney detects non-compliant vehicles, roads, and times, and does it on a daily basis.

Click to Ship

THE CHALLENGE

THE SOLUTION

THE OUTCOME

1

3

+ 1.2 Days

Warehouse management

THE CHALLENGE

THE SOLUTION

THE OUTCOME

1

3

+ 95%

Retail Supply Chain

THE CHALLENGE

THE SOLUTION

THE OUTCOME

1

1

+ Time & simplicity

International Supply Chain

THE CHALLENGE

THE SOLUTION

THE OUTCOME

1

1

+ Analytical time